Health Sciences Institute Privacy Policy

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We know that your personal information is important to you and we are committed to ensuring it is kept secure and used carefully. Below you will find a short summary of how and why we collect your data, who we share it with, and what we’re doing to make sure your data is safe and secure. You will also find information about your privacy rights.

This is the privacy policy of NewMarket Health (“NewMarket Health”). If we change our privacy policy, we will notify you of those changes here.

Our Website (https://www.hsionline.com/) may include hyperlinks to other websites that are not operated or controlled by us. This privacy policy only applies to our Website and we are not responsible for the content or the privacy practices of third party websites.

What does NewMarket Health do?

NewMarket Health is a privately owned publishing company based in Baltimore, Maryland, USA. We publish newsletters which provide insight and advice. You can learn more about NewMarket Health in the “About Us” section of our Website.

What personal information does NewMarket Health collect and why?

We collect information in order to allow us to provide the publications you have subscribed to, and to personalize and improve your experience of our services, Website, and communications with you. All such information is held on secure servers. We only use personal data you have given us or that we have collected from you when you visit our Website and order forms. We sometimes share your personal information with third parties to provide your subscriptions to you or to personalize and improve your experience with us. We never sell your personal information to others for their mailing or marketing purposes.

The personal information that we may collect about you broadly falls into two categories:

  • Information that you provide

We may ask you to provide personal information in order to provide our services to you. This includes asking you to provide your contact details to deliver subscriptions to you or to register an account with us so you can access the subscriber-only areas of our Website. It also includes asking you to provide payment information so you can pay for subscriptions or use a one-click order process.

The personal information you are asked to provide, and the reasons why you are being asked to provide it, will be made clear to you at the point you are asked to provide it.

  • Information that we collect automatically

When you visit our Website and order forms, we may collect certain information automatically from your device.

The data we collect may include information like your IP address, device type, unique device identification numbers, browser-type, and other technical information. We may also collect in formation about how your device has interacted with our Website or order form, including the pages accessed and links clicked.

We collect this information so we can better understand the visitors who come to our Website [and look at our order forms] and what content may be of interest to them. Using the information allows us to improve the quality and relevance of our Website and services.

Some of this information may be collected using cookies and similar technology.

Who does NewMarket Health share my personal information with?

We may disclose your personal information to the following categories of recipients:

  • to our group companies including those who provide data processing services to us, for example, enhancing the security of our Website, or who process personal information for the purposes described in this privacy policy or notified to you when we collect your personal information. Publishing Services LLC (based in Baltimore, Maryland) provides the majority of the data processing services we use including hosting our customer database on their servers.
  • to reputable third party service providers who provide additional data processing services, for example, analyzing data, providing marketing assistance, and assisting with the processing of credit card and direct debit payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. In addition, they must process the personal information in accordance with this privacy notice and as permitted by applicable data protection laws;
  • to any competent law enforcement body, regulatory, government agency, or similar other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, or (ii) to exercise, establish or defend our legal rights; and
  • to any other person with your consent.

Legal basis for processing personal information

Our legal basis for collecting and using the personal information described above will depend on the information concerned and the context in which we collect it.

We will normally collect personal information from you where:

  • we need the personal information to perform a contract with you (for example, your email address when you subscribe to a free or paid service);
  • the processing is in our legitimate interests and not overridden by your rights;
  • we have your consent to do so (for example, to receive marketing emails from us about another publisher’s publications or services which we think might be of interest to you); or
  • We need the personal information to comply with our legal obligations (for example, our tax and audit requirements and other regulatory obligations)

We fund our free daily editorial emails, eAlert, e-Tips, House Calls, Daily Dose, Healthier Talk, and The Horn News, by advertising our services and those of other group companies (occasionally we may carry advertising for a third party service). There are two small ads in each editorial email, and we send separate promotional emails. By subscribing to the free emails, you are consenting to receive these promotions (we cannot send a free email alone without the promotional emails). There is an unsubscribe link in each of these emails and you can unsubscribe at any time.

If we collect and use your personal information in reliance on our legitimate interests, this will normally be to operate and improve our services, Website, and communications. It would also include responding to your questions, undertaking marketing, or detecting or preventing illegal activities. We may have other legitimate interests and, if appropriate, we will make clear to you at the relevant time what those legitimate interests are.

How does NewMarket Health keep my personal information secure?

We use appropriate technical and organizational measures to protect the personal information that we collect and process. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. Where we share data with third parties, we ensure that your data will be kept secure and will not be provided or sold to another party.

International data transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective). However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this privacy policy.

Data retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your data protection rights

You have the following data protection rights:

  • You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under the “How to contact us” heading below.
  • If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • If we have collected and process your phone number for SMS text with your consent, you agree that NewMarket Health, along with its agents and partners, may call and text you at the number you entered, which you certify is your own number, including possibly using automated technology, for promotional and other purposes. You are not required to consent in order to purchase. All calls may be recorded/monitored and you may opt out any time. Signing up is optional. To opt out, simply reply “stop” at any time.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Updates to this privacy policy

We may update this privacy policy from time to time in response to changing legal, technical or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material privacy policy changes if and where this is required by applicable data protection laws.

You can see when this privacy policy was last updated by checking the “last updated” date displayed at the top of this privacy policy.

How to contact us

If you have any questions or concerns about our use of your personal information, please contact us by clicking here.

We have a strict anti-spam policy! We know how important your privacy is to you so we guarantee that we will NEVER sell your e-mail address. Please note you can remove yourself from our list at any time. We supply a link at the bottom of each e-mail to manage your subscription to the HSI e-Alert e-letter. We also provide you with a mailing address to contact us if you have any problems.

To manage your subscription by mail or for any other subscription issues, write us at:

Order Processing Center
Attn: Customer Service
P.O. Box 913
Frederick, MD 21705-0913

Or take a moment to fill out our customer service contact form: http://www.newmarkethealth.com/hsicontact/hsi_contact_form.htm

When you place an online order with us, we collect your e-mail address, land address, and sometimes telephone number. This information may be used by NewMarket Health, LLC for service, editorial, and marketing purposes. We will sometimes share your information with third-party vendors who assist us with the preparation and mailing of our editorial and marketing communications, and with order fulfillment facilities. We will also occasionally provide your land address to carefully screened partners or third-party companies for the purpose of contacting you with news about relevant products or publications. We will never rent or sell your telephone or fax number or e-mail address to any third party.

We may automatically gather general statistical information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, transactions completed, etc. To do this, we use action tags and cookies provided by our site analytics. The cookie itself does not contain any of your personal information, so it does not jeopardize the privacy of your activities or the security of the transactions you place at our sites; We simply log this information in order to provide a more customized experience when visiting the site.

We have implemented Google Analytics features based on Display Advertising (Google Analytics Demographics and Interest Reporting). You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. In addition, you can use the Google Analytics Opt-Out Browser Add-on to disable tracking by Google Analytics. We will use the data provided by Google Analytics Demographics and Interest Reporting to develop the site and content around our users’ interests.

Policy against advertising our website using unsolicited email messages
We require that all e-mails promoting hsionline.com or its products are sent only to clients who have agreed to receive such messages. We prohibit any advertising of our brand and Web site using unsolicited email messages. Not complying with this policy will cause partnership termination and/or affiliate account termination. If you feel you’ve been sent unsolicited emails promoting our brand or website and would like to register a complaint, please email our abuse department (abuse@hsionline.com). We will immediately investigate all allegations made related to unsolicited messages.

For any other questions or concerns, please call us at 800-494-6670 (outside of the US, call 443-353-4163), or email us at customerservice@hsionline.com.