The Health Sciences Institute is intended to provide cutting-edge health information.
Nothing on this site should be interpreted as personal medical advice. Always consult with your doctor before changing anything related to your healthcare.

Email Whitelist Instructions

Since your ISP probably uses some type of spam filter we ask that you add us to your trusted list of senders, contacts or address book. All also known as whitelisting.

If you do not see an email from Health Sciences Institute in your inbox, due to the overzealous filtering by ISPs my email may have mistakenly been sent to your spam folder. Please open your spam folder look for it there, open it and mark it as "not spam"...

Click the link to your ISP or email client to Whitelist HSI e-Alert, from: Health Sciences Institute.

ISPs AOL, AOL Web Mail, Yahoo, Hotmail Live, Windows Live and MSN, Gmail, Earthlink, AT&T, Comcast

Email Clients: Outlook 2003 (or higher), Mozilla Thunderbird, Blackberrys,

Spam Filters: Norton AntiSpam, McAfee Spamkiller, Barracuda Networks, Trend Micro PC-Cillin, Cloudmark SpamNet, CA Anti Spam, Mailblocks, MailShield, MailWasher, Oddpost, SpamAssassin, SpamFighter, ChoiceMail, SpamButcher, Spameater Pro Spam Inspector, Spam Interceptor, SpamPal, Spam Sleuth, Other providers:

If you use Spam Arrest or other challenge response spam filter please whitelist Health Sciences Institute.

AOL back to top

To make sure email gets delivered to your AOL inbox, you must add the email address or corporate domain of the sender to your Address Book or Custom Sender List.

  1. Click the "Spam Controls" link on the lower right side of your inbox screen.
  2. When the "Mail & Spam Controls" box appears, click the "Custom sender list" link.
  3. Choose the "allow email from HSIresearch@newmarkethealth.com" option.
  4. Add the domain or email address you would like to receive mail from, then click "Add"
  5. Click "Save"

AOL Web Mail back to top

If using AOL web mail replying to an email from Health Sciences Institute will also work.

Email from that domain will now be delivered straight to your Inbox.

Yahoo! Mail back to top

If you're not receiving email you are expecting, there are two things you can do:

  1. Use the "Not Spam" button in your Bulk folder.
  2. Create a filter to automatically send email from certain domains to your Inbox. This is the only way to really ensure delivery.

Report as "Not Spam"

  1. - Check your Yahoo! Bulk folder
  2. - If you see the email from Health Sciences Institute, highlight it and click "Not Spam"
  3. - This does not guarantee that your mail will be delivered in the future, but it does help.

Create a Filter

  1. Click "Options" in the top right navigation bar
  2. Select "Mail Options" from the list that drops down
  3. Choose "Filters" located on the left side of the page
  4. Click the "Add" button on the Filters page
  5. Choose the field you want to match in the incoming message. For example, "header" or "to".
  6. Choose the criterion by which you want a match to be made, such as "contains"
  7. Enter the text string to compare. For example: from Health Sciences Institute
  8. Choose the destination folder to which you would like the message delivered. For example: Inbox

Hotmail Live, Windows Live and MSN back to top

In the new Hotmail you must "Mark sender as safe" to enable hyperlinks even in text emails and images in HTML emails.

Entering the email contact in the address book or contacts no longer whitelists the sender

To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:

  1. Check the "Junk" folder if you do not see the HSI e-Alert in your inbox
  2. Click the "Mark as safe" link
  3. Add HSIresearch@newmarkethealth.com to your Safe List

    4. Mark Sender as Safe

    Attachments, pictures, and links in this message have been blocked for your safety. Show content

    Health Sciences Institute
    HSIresearch@newmarkethealth.com
    HSI e-Alert
    From: HSIresearch@newmarkethealth.com     You may not know this sender. Mark as safe | Mark as unsafe
    Sent: Thu 6/14/07 12:00 AM
    Reply-to: HSIresearch@newmarkethealth.com

  1. Click "Show content" to view the body of the email if it contains images and HTML
  2. Click "Mark as safe"
  3. Health Sciences Institute will now be added to your list of "Safe senders"

Manually Add to Safe List

  1. Click "Options" in the upper right corner of your Hotmail screen
  2. In the Body of the page under "Junk e-mail" click the link "Safe and blocked senders"
  3. Click the link "Safe senders"
  4. Enter the email address "HSIresearch@newmarkethealth.com"
  5. Click "Add to list"

Gmail back to top

To make sure email gets delivered to your inbox, you must add the email address HSIresearch@newmarkethealth.com to your contacts list.

  1. Click the drop down arrow next to "Reply" in the upper right side of your inbox screen.
  2. Click the "Add Health Sciences Institute to Contacts List" from the list that appears.
  3. You will now see Health Sciences Institute appear under the link "Contacts" on the left side of the page.
  4. Click the link "Contacts" and the in the "Search Contacts" form field.
  5. Now you can select to move Health Sciences Institute to a contact list of choice and edit any details.

Outlook 2003 (or higher) back to top

Because of the various email platforms that can work with Outlook, it is tricky to tell you how to recieve all email to your Outlook inbox. We can tell you, however, how to make sure you can see all the emails you receive as they were intended to be seen - with images. If a company is not in your address book or "Safe Sender" list, your HTML images will not display.

To have HTML display correctly, users can:

  • Change their automatic download settings
  • Add sender to your address book
  • Add your email or domain to their approved sender list

To change settings:

  1. Right click on a non-displaying image in an HTML email
  2. Choose "Change automatic download settings" option
  3. When the popup comes up, uncheck the first box in the list that says "don't download pictures or other HTML content automatically
  4. Click "OK"

To add sender to address book:

  1. Open the email
  2. Right click on the from address
  3. Choose "Add to contacts" option

To add domain to safe sender list:

  1. Right click on a non-displaying image in an HTML email
  2. Choose "Add the domain to the safe sender list" option

If you are not receiving email at Earthlink, there are two actions you can take.

  1. Check "Suspect Email" folder
  2. Add to your address book

With Earthlink, if you have SpamBlocker turned on, suspect messages are automatically send to your Suspect Email folder if the domain is not in your address book.

Suspect Email Folder

  1. While in the "Suspect Email" folder, if you see Health Sciences Institute...
  2. Select the "Move to Inbox and Add Contact" option from the pull down menu.
  3. This will add HSIresearch@newmarkethealth.com to your Address Book for future email delivery assurance.

Address Book Inclusion

  1. Open the email.
  2. Click "Add to Address Book" in the email header.
  3. Use the "Address Book Editor" to verify the sender's contact details and click "save."
  4. Fill in HSIresearch@newmarkethealth.com as the email address of the sender.
  5. Any mail sent with the same domain (right of the @ sign) will now be delivered to your Inbox.

AT&T back to top

  1. Open the email message from the sender you want to add to your address book.
  2. Click on the "Save Address" link (below) next to the "From Address.
  3. Check the "Add to Contacts" box (below) and click "Save.

Comcast back to top

  1. Click on the [Save Address]   link at the top of this message (it's next to From Address).
  2. For the field titled First Name, please enter Health Sciences Institute
  3. Then click Save Entry and you're all done.

BlackBerrys back to top

  1. Scroll up to the message header
  2. Get to the field where HSIresearch@newmarkethealth.com is listed, click the Berry button and then click Show Address
  3. Click the Berry button and then click Add to contacts

Mozilla Thunderbird back to top

  1. Click the Address Book button
  2. Make sure the Personal Address Book is highlighted
  3. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address and Other
  4. Under the Contact tab, copy and paste the "From" address, HSIresearch@newmarkethealth.com into the email dialogue box
  5. Click OK

Norton AntiSpam back to top

  1. Start up Norton AntiSpam
  2. Click the Status & Settings tab
  3. Click AntiSpam
  4. Click Configure
  5. Click Allowed List tab
  6. Click Add button
  7. In the 'Email Address' box, enter HSIresearch@newmarkethealth.com
  8. Click OK
  9. Click OK

Trend Micro back to top

If you received an email message that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occuring in the future.

The Anti-Spam Toolbar detects spam by looking for certain keywords in the email's subject or body and matching it with the anti-spam pattern file. Occasionally, it may detect what you consider legitimate email as spam.

To prevent this from occurring you can do either of the following:

  • Add the sender to the list of Approved Senders
  • Decrease the Spam Email Filter Strength

Note: You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference when we develop our spam database, and it may not have an effect on how the toolbar detects spam.

Add the sender to the list of Approved Senders

  1. Open Microsoft Outlook or Outlook Express.
  2. Click the Spam Mail folder then select the legitimate email detected as spam.
  3. Click Approve Sender on the toolbar.
  4. Click Yes when the confirmation message appears.

Decrease the Spam Email Filter Strength

  1. Open Microsoft Outlook or Outlook Express.
  2. Click Trend Micro Anti-Spam then click Settings.
  3. On the Spam Filter tab, move the slider bar to select a lower filter strength.
  4. Click OK to save your settings.

McAfee Spamkiller back to top

  1. Select Friends from the McAfee SpamKiller sidebar.
  2. Click Add a friend.
  3. Make sure All users at a domain is selected under Friend type:
  4. Type the domain name you want to whitelist under Address:
  5. To whitelist all our newsletters, type
  6. Optionally, enter a Health Sciences Institute to help you recognize the domain under Name:
  7. Click OK.
  8. Click OK.

Barracuda Networks back to top

The Barracuda Spam Firewall is a popular spam filtering solution. Barracuda uses several algorithms and processes to determine whether emails are spam. Occasionally, it will mark a legitimate message as spam. There are two methods to whitelist email senders so that the firewall will not quarantine future email.

Whitelist Quarantined Senders

  1. Open your email client. Barracuda should send you a summary each day listing quarantined items. Choose the most recent Barracuda email message.
  2. Locate the email from Health Sciences Institute and the sender email address HSIresearch@newmarkethealth.com that you do not want quarantined in the future. Click on the word "Whitelist," which is in green print to the right of the email title. This will open your list in a web browser.
  3. Click the box to the left of the email that you would like to whitelist. At the top of the page, click "Whitelist." Barracuda will not block or quarantine the sender whose email address appears on the whitelist.

Whitelist Senders and Domains

  1. Open your web browser. Navigate to your company's Barracuda firewall homepage.
  2. Click on the "Block/Accept" tab.
  3. Choose "Sender Domain Block/Accept." Enter the domain name from HSIresearch@newmarkethealth.com to whitelist. For example, you can enter aol.com to allow all AOL addresses. You may enter a comment to remind you why you allowed this domain. Click "Add."
  4. Click your mouse on the "Email Sender Block/Accept" tab. Enter the email address of an individual sender that you want to whitelist, such as "HSIresearch@newmarkethealth.com" Include a comment. Click "Add." In the future, Barracuda will not block emails from this sender.

Cloudmark SpamNet back to top

  1. Select Cloudmark | Options... from the Cloudmark SpamNet toolbar in Outlook.
  2. Click Advanced.
  3. Go to the Whitelist tab.
  4. Click the Add button.
  5. Type: HSIresearch@newmarkethealth.com
  6. Click OK.
  7. Click OK.
  8. Click Yes.
  9. Click OK.

Mailblocks back to top

  1. Click the Addresses tab.
  2. Click New.
  3. Type: HSIresearch@newmarkethealth.com
  4. Make sure 'Accept Mail From This Address' is selected under Receiving Options.
  5. Uncheck 'Display in People Picker' under Other options.
  6. Click Submit.
  7. Click OK.

MailShield back to top

  1. Click Friends from the toolbar.
  2. Click Add.
  3. Type: HSIresearch@newmarkethealth.com
  4. Click OK.

MailWasher back to top

  1. Click Tools, then Blacklist & Friends.
  2. Click Add... on the right, the Friends list side.
  3. Make sure Plain email address is selected.
  4. Type: HSIresearch@newmarkethealth.com
  5. Click OK.
  6. Click OK.

Oddpost back to top

  1. Check your 'Probably Spam' folder.
  2. If you see that HSI e-Alert was incorrectly filtered out
  3. Select it
  4. Click the 'Move to Inbox and Mark as Not Spam' button.

SpamAssassin back to top

  1. Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server
  2. whitelist_from HSIresearch@newmarkethealth.com
  3. Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.

SPAMfighter back to top

Highlight the email from Health Sciences Institute with the email address HSIresearch@newmarkethealth.com to Whitelist.

Click "More" in the SPAMfighter Toolbar and select "Whitelist".

Here you can choose if you want to Whitelist the email address HSIresearch@newmarkethealth.com or the whole domain.

To be sure that all emails from people in your Outlook contacts get through to you, you can import and Whitelist them.

To do this, follow these steps:

  1. Click "More" in the SPAMfighter toolbar.
  2. Then "Options"
  3. Then "Filter settings"
  4. Then "Blacklists & Whitelists"
  5. Then "Whitelist email address"
  6. Then "Import".
  7. Select your 'Address Book' and click on "Check all"
  8. Click "Add"
  9. Click "Apply"

If you get a pop-up box offering you to upgrade to SPAMfighter Pro it is because you have exceeded the limit of 100 addresses. You can fix this by buying SPAMfighter Pro or by deleting some of the addresses in your Black/White list. If you want delete addresses, please go to:

  1. Click More" in the SPAMfighter toolbar.
  2. Then "Options"
  3. Then "Filter settings"
  4. Then "Blacklists & Whitelists"

ChoiceMail back to top

  1. Open ChoiceMail
  2. Click on the Senders tab
  3. Choose "Approve another Sender"
  4. Type in the sender email address HSIresearch@newmarkethealth.com
  5. Click on OK

SpamButcher back to top

  1. Click the Configure button.
  2. Go to the Known Senders tab.
  3. Click Add under 'Known Good Senders and Recipients'.
  4. Type: HSIresearch@newmarkethealth.com
  5. Click OK.
  6. Click OK.

Spameater Pro back to top

  1. Click Filters from the sidebar.
  2. Click the Approved Senders tab.
  3. Click Add Filter.
  4. Type: HSIresearch@newmarkethealth.com under Address.
  5. Choose 'Full Email Address' under Address Type.
  6. Select Email Domain.
  7. Click OK.

Spam Inspector back to top

  1. Select Spam Inspector
  2. Then 'Manage Friends List' from either the Spam Inspector toolbar or from the Outlook menu.
  3. Make sure Email is selected under 'Add a New Friend'.
  4. Type: HSIresearch@newmarkethealth.com
  5. Click the >> button.
  6. Click Close.

Spam Interceptor back to top

  1. Follow the Trusted link under > Authentication Lists.
  2. Enter the email address: HSIresearch@newmarkethealth.com
  3. Click Add.

SpamPal back to top

  1. Click on the SpamPal system tray icon with the right mouse button.
  2. Click 'Add to Whitelist' from the menu.
  3. Type: HSIresearch@newmarkethealth.com
  4. Click Add.

Spam Sleuth back to top

  1. Select File, then Configure.
  2. Go to the Friends category.
  3. Make sure Active is checked.
  4. Type: HSIresearch@newmarkethealth.com on a line by itself in the entry field.
  5. Click OK.

Other Spam Filters Not List Above.... back to top

If HSI e-Alert is being filtered, try adding HSIresearch@newmarkethealth.com to your Address Book or Contact list.

If messages continue to be sent to your junk folder contact your ISP or spam filter application support and ask how to whitelist HSIresearch@newmarkethealth.com.

 

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You may think your memory loss is just a sign of getting older, but one of these 9 drugs could actually be damaging your brain…

These 9 prescription drugs have now been linked to Alzheimer’s disease diagnoses.

If you’re over the age of 60, and you’re taking even 1 of these 9 drugs, your brain could be at risk.

Click here to learn more.

 

How often do you eat eggs?

Did you know it does THIS to senior brains?

-Emily

Get a free copy of 5 Household Items that Cause Cancer

By texting HSI to 844-539-1128, you are providing your electronic signature expressly consenting to be called and texted (including by prerecorded messages, using an autodialer, and/or automated means) with alerts, stories, reports, and marketing communications from Institute of Health Sciences, LLC. and its authorized representatives at the phone number you provide, including landlines and wireless numbers, even if the phone number is on a corporate, state or national Do Not Call list. You also consent and unconditionally agree to our Privacy Policy and Terms of Use, including the arbitration provision and class action waiver contained therein. Msg&data rates may apply. 15 Msgs/Month. You are not required to agree to this as a condition of making a purchase.

Terms & Conditions

The following Terms and Conditions apply to your use of the website located at hsionline.com (the “website”) and any text messages that you send to or receive from the Institute of Health Sciences, L.L.C. These Terms and Conditions constitute a binding agreement (“Agreement”) between you (“you”) Institute of Health Sciences, L.L.C (“we”, “us”, etc.)  Please read these terms carefully. 

By providing your telephone number to us, texting us a short code listed on the website, or otherwise indicate your agreement to these Terms and Conditions, you are agreeing to the mandatory arbitration provision and class action waiver below. 

ARBITRATION IS MANDATORY AND THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES RELATED TO THIS WEBSITE, THIS AGREEMENT, AND ANY TELEPHONE CALLS, EMAILS, OR TEXT MESSAGES THAT YOU RECEIVE FROM OR ON BEHALF OF US, UNLESS SPECIFIED BELOW OR UNLESS YOU OPT-OUT.

Text Messaging and Telemarketing Terms and Conditions

When you provide your telephone number on this website or send a text message to us with or from a short-code, you agree to receive alerts and communications, and marketing messages including those sent via automated telephone dialing system, text messages, SMS, MMS, and picture messages from Institute of Health Sciences, L.L.C at the phone number you provide on this website or the phone number from which you text the short code, including on landlines and wireless numbers, even if the phone number is on a corporate, state or national Do Not Call list. You also agree to the mandatory arbitration provision and class action waiver below. Your consent is not required to purchase goods or services. Message & data rates may apply.

You may opt-out at any time by texting the word STOP to the telephone number from which you receive the text messages.  Call 1-888-213-0764 to learn more.  By providing your telephone number, you agree to notify us of any changes to your telephone number and update your account us to reflect this change. Your carrier may charge you for text messages and telephone calls that you receive, or may prohibit or restrict certain mobile features, and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.

Dispute Resolution by Binding Arbitration and Class Action Waiver

Any dispute relating in any way to telephone calls, emails, or text messages that you receive from or on behalf of Institute of Health Sciences, L.L.C this website, or this Agreement (collectively “Disputes”) shall be submitted to confidential arbitration and shall be governed exclusively by the laws of the State of Maryland, excluding its conflict of law provisions.  For the avoidance of doubt, all claims arising under the Telephone Consumer Protection Act and state telemarketing laws shall be considered “Disputes” that are subject to resolution by binding individual, confidential arbitration.

If a Dispute arises under this Agreement, you agree to first contact us at 1-888-213-0764 or help@hsionline.com. Before formally submitting a Dispute to arbitration, you and we may choose to informally resolve the Dispute.  If any Dispute cannot be resolved informally, you agree that any and all Disputes, including the validity of this arbitration clause and class action waiver, shall be submitted to final and binding arbitration before a single arbitrator of the American Arbitration Association (“AAA”) in a location convenient to you or telephonically. Either you or we may commence the arbitration process by submitting a written demand for arbitration with the AAA, and providing a copy to the other party.  The arbitration will be conducted in accordance with the provisions of the AAA’s Commercial Dispute Resolutions Procedures, Supplementary Procedures for Consumer-Related Disputes, in effect at the time of submission of the demand for arbitration.  Except as may be required by law as determined by the arbitrator, no party or arbitrator may disclose the existence, content or results of any arbitration hereunder without the prior written consent of both parties. Institute of Health Sciences, L.L.C will pay all of the filing costs.  Without limiting the foregoing, YOU EXPRESSLY AGREE TO SUBMIT TO ARBITRATION ALL DISPUTES RELATING TO ANY TEXT MESSAGES OR TELEPHONE CALLS YOU RECEIVE FROM OR ON BEHALF OF US OR ANY ENTITY WITH WHOM WE MAY SHARE YOUR TELEPHONE NUMBER.  Further, we both agree that all entities with whom we share your telephone numbers shall be third party beneficiaries of this Agreement to Arbitrate Disputes, and that those entities have the same rights as Institute of Health Sciences, L.L.C to enforce this arbitration provision.

Notwithstanding the foregoing, the following shall not be subject to arbitration and may be adjudicated only in the state and federal courts of Maryland: (i) any dispute, controversy, or claim relating to or contesting the validity of our or one of our family company’s intellectual property rights and proprietary rights, including without limitation, patents, trademarks, service marks, copyrights, or trade secrets; (ii) an action by us for temporary or preliminary injunctive relief, whether prohibitive or mandatory, or other provisional relief; (iii) any legal action by us against a non-consumer; or (iv) interactions with governmental and regulatory authorities.  You expressly agree to refrain from bringing or joining any claims in any representative or class-wide capacity, including but not limited to bringing or joining any claims in any class action or any class-wide arbitration.

The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement may be joined to an arbitration involving any other party subject to this Agreement, whether through a class action, private attorney general proceeding, class arbitration proceedings or otherwise.

YOU UNDERSTAND THAT YOU WOULD HAVE HAD A RIGHT TO LITIGATE IN A COURT, TO HAVE A JUDGE OR JURY DECIDE YOUR CASE AND TO BE PARTY TO A CLASS OR REPRESENTATIVE ACTION.  HOWEVER, YOU UNDERSTAND AND AGREE TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY AND ONLY THROUGH ARBITRATION.  You shall have thirty (30) days from the earliest of the date that you visit the website, the date you submit information to us through the website, or the date that you send a text message to us, to opt out of this arbitration agreement, by contacting us by email at help@hsionline.com or by mail Health Sciences Institute, PO Box 913, Frederick, MD 21705-0913. If you do not opt out by the earliest of the date that you visit the website, the date you submit information to us through the website, or the date that you send a text message to us, then you are not eligible to opt out of this arbitration agreement.

Electronic Signatures

All information communicated on the website is considered an electronic communication.  When you communicate with us through or on the website, by text message or telephone, or via other forms of electronic media, such as e-mail, you are communicating with us electronically.  You agree that we may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.

You further acknowledge and agree that by clicking on a button labeled “ORDER NOW”, “SUBMIT”, “I ACCEPT”, “I AGREE”, “YES”, by texting a short code to us in response to a request on this website, or by clicking or similar links or buttons, you are submitting a legally binding electronic signature and are entering into a legally binding contract.  You acknowledge that your electronic submissions constitute your agreement and intent to be bound by this Agreement.  Pursuant to any applicable statutes, regulations, rules, ordinances or other laws, including without limitation the United States Electronic Signatures in Global and National Commerce Act, P.L. 106-229 (the “E-Sign Act”) or other similar statutes, YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH THE WEBSITE.  Furthermore, you hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature, delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means You may receive a physical paper copy of this contract by contacting us at help@hsionline.com.

Privacy Policy

Please read our Privacy Policy, which is incorporated herein by reference.  In the event of any conflict between these Terms and Conditions and the Privacy Policy, these Terms shall control.

Contact Us

You may contact us by telephone at 1-888-213-0764 or by email at help@hsionline.com.